NO NETWORK EXTENDER AFTER 5 PROMISES
Signal is poor, miss call that go to VM.
5 calls to customer service and each promises to send me a network extender by UPS.
Nothing ever arrives.
3
10, 2025
21
09, 2025
Rip off company
I originally had Verizon for my cell phone and I switched to Xfinity files. OK everything was sent back to them. I went to the Verizon hub told them that I’m canceling. I sent them the total payment of my entire contract of $1600 and now they’re continuing to send me a goddamn bill. My bill is now up to over $1200 with Verizon and they will not talk to me on the phone because they recognize the number so they try to put me into this jerk off robot bullshit I fucking hate Verizon. I’m going to sue them for everything they got if I could all right I’m done venting that’s my story. Don’t use Verizon.
1
12, 2023
AVOID VERIZON AND SAMSUNG AT ALL COSTS
STAY CLEAR OF VERIZON AND SAMSUNG. ALL I USED FOR YEARS AND IT IS NOW UNBELIEVABLE HOW BAD THEY ARE. IT’S FRIGHTENING THEY’RE GETTING AWAY WITH THIS STUFF. THE GOVERNMENT NEEDS TO GET INVOLVED!
16
01, 2023
Treated like crap after 22 years
As my 3G LG flip became obsolete, Verizon gave me an Orbic 4G flip phone that does not work. After many hours on the phone to customer service and in person at the Verizon store, they finally agreed to send me a replacement for the Orbic flip phone. They sent me a different flip phone, a TLC flip phone. Unfortunately the new phone came without a battery, a charger or a back to the phone (the back to the Orbic phone will not fit the TLC phone) I have been without a mobile phone now for almost two months, this after 22 years with Verizon. They really suck
3
01, 2023
Bait and switch
We trusted the rep at the Verizon store who told us we’d get $700 for trading in our old Google Pixels to upgrade. That was a lie. According to the fine print, what we are actually receiving is a $20 discount on our device payments every month for 3 years. If we pay off early, or upgrade early, the balance of the $700 trade in value will be forfeited.
Customer service is totally impotent, disconnected from customer accounts far enough that they cannot make this right. The only course of action is to file a dispute for arbitration.
This is how it feels to be a dog on Verizon’s leash 🤡