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We only use chat for communication.
Signal is poor, miss call that go to VM.
5 calls to customer service and each promises to send me a network extender by UPS.
Nothing ever arrives.
I originally had Verizon for my cell phone and I switched to Xfinity files. OK everything was sent back to them. I went to the Verizon hub told them that I’m canceling. I sent them the total payment of my entire contract of $1600 and now they’re continuing to send me a goddamn bill. My bill is now up to over $1200 with Verizon and they will not talk to me on the phone because they recognize the number so they try to put me into this jerk off robot bullshit I fucking hate Verizon. I’m going to sue them for everything they got if I could all right I’m done venting that’s my story. Don’t use Verizon.
So everyone is using AI, well for some companies they know how to use it well. Verizon on the other hand, knows how to piss off customers with AI. Don’t try to call them you’ll never get an answer.
You’ll be redirected to a website. That website will crash. They’ll tell you to call a number, it’s the same AI voice you started with.
I hate Verizon with a passion that I never knew existed. Avoid Verizon at all costs!!!!
STAY CLEAR OF VERIZON AND SAMSUNG. ALL I USED FOR YEARS AND IT IS NOW UNBELIEVABLE HOW BAD THEY ARE. IT’S FRIGHTENING THEY’RE GETTING AWAY WITH THIS STUFF. THE GOVERNMENT NEEDS TO GET INVOLVED!