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AVOID VERIZON AND SAMSUNG AT ALL COSTS
STAY CLEAR OF VERIZON AND SAMSUNG. ALL I USED FOR YEARS AND IT IS NOW UNBELIEVABLE HOW BAD THEY ARE. IT’S FRIGHTENING THEY’RE GETTING AWAY WITH THIS STUFF. THE GOVERNMENT NEEDS TO GET INVOLVED!
Verizon sucks
Verizon throttles me day and night. I have an unlimited plan which is unusable because it’s so slow. Data through cellular. They say they “prioritize” data. The true word is throttling. It’s like Putin’s “special operation”. They lie and cheat their customers. They charge high prices for totally crappy service. I have two towers visible from my house and live right in the middle of town, yet Verizon services is unusable. They know how to take your money…they just can’t provide acceptable service. Verizon truly sucks.
Treated like crap after 22 years
As my 3G LG flip became obsolete, Verizon gave me an Orbic 4G flip phone that does not work. After many hours on the phone to customer service and in person at the Verizon store, they finally agreed to send me a replacement for the Orbic flip phone. They sent me a different flip phone, a TLC flip phone. Unfortunately the new phone came without a battery, a charger or a back to the phone (the back to the Orbic phone will not fit the TLC phone) I have been without a mobile phone now for almost two months, this after 22 years with Verizon. They really suck
Bait and switch
We trusted the rep at the Verizon store who told us we’d get $700 for trading in our old Google Pixels to upgrade. That was a lie. According to the fine print, what we are actually receiving is a $20 discount on our device payments every month for 3 years. If we pay off early, or upgrade early, the balance of the $700 trade in value will be forfeited.
Customer service is totally impotent, disconnected from customer accounts far enough that they cannot make this right. The only course of action is to file a dispute for arbitration.
This is how it feels to be a dog on Verizon’s leash 🤡