Home2022-09-06T15:21:46-04:00

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Verizon experience

LATEST STORIES!

112, 2023

AVOID VERIZON AND SAMSUNG AT ALL COSTS

December 1, 2023|Cell Phone, Customer Service|

STAY CLEAR OF VERIZON AND SAMSUNG. ALL I USED FOR YEARS AND IT IS NOW UNBELIEVABLE HOW BAD THEY ARE. IT’S FRIGHTENING THEY’RE GETTING AWAY WITH THIS STUFF. THE GOVERNMENT NEEDS TO GET INVOLVED!

905, 2023

Verizon sucks

May 9, 2023|Other|

Verizon throttles me day and night. I have an unlimited plan which is unusable because it’s so slow. Data through cellular. They say they “prioritize” data. The true word is throttling. It’s like Putin’s “special operation”. They lie and cheat their customers. They charge high prices for totally crappy service. I have two towers visible from my house and live right in the middle of town, yet Verizon services is unusable. They know how to take your money…they just can’t provide acceptable service. Verizon truly sucks.

1601, 2023

Treated like crap after 22 years

January 16, 2023|Cell Phone, Customer Service|

As my 3G LG flip became obsolete, Verizon gave me an Orbic 4G flip phone that does not work. After many hours on the phone to customer service and in person at the Verizon store, they finally agreed to send me a replacement for the Orbic flip phone. They sent me a different flip phone, a TLC flip phone. Unfortunately the new phone came without a battery, a charger or a back to the phone (the back to the Orbic phone will not fit the TLC phone) I have been without a mobile phone now for almost two months, this after 22 years with Verizon. They really suck

301, 2023

Bait and switch

January 3, 2023|Cell Phone, Customer Service|

We trusted the rep at the Verizon store who told us we’d get $700 for trading in our old Google Pixels to upgrade. That was a lie. According to the fine print, what we are actually receiving is a $20 discount on our device payments every month for 3 years. If we pay off early, or upgrade early, the balance of the $700 trade in value will be forfeited.

Customer service is totally impotent, disconnected from customer accounts far enough that they cannot make this right. The only course of action is to file a dispute for arbitration.

This is how it feels to be a dog on Verizon’s leash 🤡

2212, 2022

Poor service

December 22, 2022|Cell Phone|

Real simple like most and I’m a newbie with verizon piss poor service new 5g Samsung nothing even being on my wifi lately been having to reset but only helps a few minutes worst cell phone service ever had and kicker is in Dallas, Texas just got my first bill and I can say it ain’t happening way I see it you ask for the best you want the best but I’m not paying for the worst . So I’m gonna be changing service asap

2012, 2022

Greg

December 20, 2022|Customer Service|

I called to ask why my call filter stopped blocking unknown numbers and was told that I needed a new phone. My phone is not old, and it’s been blocking unknown numbers up until recently.

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